# Social Robots in Service Contexts: Exploring the Rewards and Risks of Personalization and Re-embodiment

> Research article (Designing Interactive Systems Conference 2021, 2021) · cited 20× · AI/ML

**Wikidata**: [openalex:W3173863170](https://www.wikidata.org/wiki/openalex:W3173863170)  
**Source**: https://4ort.xyz/entity/social-robots-in-service-contexts-exploring-the-rewards-and-risks-of-personalization-and-re-embodiment