# Social model of emotional labour and client satisfaction: exploring inter- and intrapersonal characteristics of the client−provider encounter

> Research article (Work & Stress, 2017) · cited 13× · AI/ML

**Wikidata**: [openalex:W2598822366](https://www.wikidata.org/wiki/openalex:W2598822366)  
**Source**: https://4ort.xyz/entity/social-model-of-emotional-labour-and-client-satisfaction-exploring-inter-and-intrapersonal-characteristics-of-the-client