# Social media as a main source of customer feedback

> Research article (Proceedings of the 2019 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining, 2019) · cited 21× · AI/ML

**Wikidata**: [openalex:W2999447814](https://www.wikidata.org/wiki/openalex:W2999447814)  
**Source**: https://4ort.xyz/entity/social-media-as-a-main-source-of-customer-feedback