# Smiling and use of first-name by a healthcare receptionist robot: Effects on user perceptions, attitudes, and behaviours

> Research article (Paladyn Journal of Behavioral Robotics, 2020) · cited 38× · AI/ML

**Wikidata**: [openalex:W3010588684](https://www.wikidata.org/wiki/openalex:W3010588684)  
**Source**: https://4ort.xyz/entity/smiling-and-use-of-first-name-by-a-healthcare-receptionist-robot-effects-on-user-perceptions-attitudes-and-behaviours