# Smart service value: Conceptualization, scale development, and validation in the retailing context

> Research article (Technovation, 2024) · cited 11× · AI/ML

**Wikidata**: [openalex:W4402559365](https://www.wikidata.org/wiki/openalex:W4402559365)  
**Source**: https://4ort.xyz/entity/smart-service-value-conceptualization-scale-development-and-validation-in-the-retailing-context