# Smart service quality in hospitality – A quantitative assessment using MCDM and clustering methods

> Research article (International Journal of Hospitality Management, 2024) · cited 14× · AI/ML

**Wikidata**: [openalex:W4402734207](https://www.wikidata.org/wiki/openalex:W4402734207)  
**Source**: https://4ort.xyz/entity/smart-service-quality-in-hospitality-a-quantitative-assessment-using-mcdm-and-clustering-methods