# Smart service experience in hospitality and tourism services

> Research article (Journal of service management, 2019) · cited 203× · AI/ML

**Wikidata**: [openalex:W2948225806](https://www.wikidata.org/wiki/openalex:W2948225806)  
**Source**: https://4ort.xyz/entity/smart-service-experience-in-hospitality-and-tourism-services