# Service robots in crowded environments: How crowd dynamics shape robotic adoption intention at events

> Research article (Journal of Hospitality and Tourism Management, 2024) · cited 14× · AI/ML

**Wikidata**: [openalex:W4404210166](https://www.wikidata.org/wiki/openalex:W4404210166)  
**Source**: https://4ort.xyz/entity/service-robots-in-crowded-environments-how-crowd-dynamics-shape-robotic-adoption-intention-at-events