# Service Recovery through Empowerment: HRM and Performance in the Hotel Sector

> 2017 doctoral thesis by Gayani Hewagama at University of Auckland

**Wikidata**: [Q112932279](https://www.wikidata.org/wiki/Q112932279)  
**Source**: https://4ort.xyz/entity/service-recovery-through-empowerment-hrm-and-performance-in-the-hotel-sector


## References

1. [Source](http://hdl.handle.net/2292/34053)