# Service quality in multichannel fashion retailing: an exploratory study

> Research article (Information Technology and People, 2020) · cited 33× · AI/ML

**Wikidata**: [openalex:W3000762813](https://www.wikidata.org/wiki/openalex:W3000762813)  
**Source**: https://4ort.xyz/entity/service-quality-in-multichannel-fashion-retailing-an-exploratory-study