# service-level agreement

> official commitment between a service provider and a customer

**Wikidata**: [Q869830](https://www.wikidata.org/wiki/Q869830)  
**Wikipedia**: [English](https://en.wikipedia.org/wiki/Service-level_agreement)  
**Source**: https://4ort.xyz/entity/service-level-agreement


## References

1. Freebase Data Dumps. 2013
2. Quora
3. KBpedia
4. [OpenAlex](https://docs.openalex.org/download-snapshot/snapshot-data-format)