# Service Design and Citizen Satisfaction with E‐Government Services: A Multidimensional Perspective

> Research article (Public Administration Review, 2020) · cited 123× · AI/ML

**Wikidata**: [openalex:W3086876097](https://www.wikidata.org/wiki/openalex:W3086876097)  
**Source**: https://4ort.xyz/entity/service-design-and-citizen-satisfaction-with-egovernment-services-a-multidimensional-perspective