# Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors

> Research article (Tourism Management, 2022) · cited 40× · AI/ML

**Wikidata**: [openalex:W4311261545](https://www.wikidata.org/wiki/openalex:W4311261545)  
**Source**: https://4ort.xyz/entity/sentiment-mining-of-online-reviews-of-peer-to-peer-accommodations-customer-emotional-heterogeneity-and-its-influencing-f