# Sentiment analysis of unstructured customer feedback for a retail bank

> Research article (Orion/ORiON, 2020) · cited 14× · AI/ML

**Wikidata**: [openalex:W3081885328](https://www.wikidata.org/wiki/openalex:W3081885328)  
**Source**: https://4ort.xyz/entity/sentiment-analysis-of-unstructured-customer-feedback-for-a-retail-bank