# Sentiment Analysis of Online Auction Service Quality on Twitter Data: A case of E-Bay

> Research article (2018 6th International Conference on Cyber and IT Service Management (CITSM), 2018) · cited 14× · AI/ML

**Wikidata**: [openalex:W2932244424](https://www.wikidata.org/wiki/openalex:W2932244424)  
**Source**: https://4ort.xyz/entity/sentiment-analysis-of-online-auction-service-quality-on-twitter-data-a-case-of-e-bay