# Sentiment Analysis of Customer Feedback in Online Food Ordering Services

> Research article (Business Systems Research Journal, 2021) · cited 38× · AI/ML

**Wikidata**: [openalex:W4226080805](https://www.wikidata.org/wiki/openalex:W4226080805)  
**Source**: https://4ort.xyz/entity/sentiment-analysis-of-customer-feedback-in-online-food-ordering-services