# Sentiment analysis for customer review: Case study of Traveloka

> Research article (Procedia Computer Science, 2023) · cited 53× · AI/ML

**Wikidata**: [openalex:W4313886425](https://www.wikidata.org/wiki/openalex:W4313886425)  
**Source**: https://4ort.xyz/entity/sentiment-analysis-for-customer-review-case-study-of-traveloka