# Sentiment analysis for customer relationship management: an incremental learning approach

> Research article (Applied Intelligence, 2020) · cited 60× · AI/ML

**Wikidata**: [openalex:W3098829134](https://www.wikidata.org/wiki/openalex:W3098829134)  
**Source**: https://4ort.xyz/entity/sentiment-analysis-for-customer-relationship-management-an-incremental-learning-approach