# Self-selection and non-response biases in customers’ hotel ratings – a comparison of online and offline ratings

> Research article (Current Issues in Tourism, 2019) · cited 41× · AI/ML

**Wikidata**: [openalex:W2934600325](https://www.wikidata.org/wiki/openalex:W2934600325)  
**Source**: https://4ort.xyz/entity/self-selection-and-non-response-biases-in-customers-hotel-ratings-a-comparison-of-online-and-offline-ratings