# Rule Formalization, Bureaucratic Red Tape, and Prosocial Rule Breaking Among Street-Level Bureaucrats: A Citizen-Centered Perspective

> Research article (Public Performance & Management Review, 2022) · cited 23× · AI/ML

**Wikidata**: [openalex:W4283393861](https://www.wikidata.org/wiki/openalex:W4283393861)  
**Source**: https://4ort.xyz/entity/rule-formalization-bureaucratic-red-tape-and-prosocial-rule-breaking-among-street-level-bureaucrats-a-citizen-centered-p