# Robust heavy-traffic approximations for service systems facing overdispersed demand

> Research article (Queueing Systems, 2018) · cited 11× · AI/ML

**Wikidata**: [openalex:W2286378582](https://www.wikidata.org/wiki/openalex:W2286378582)  
**Source**: https://4ort.xyz/entity/robust-heavy-traffic-approximations-for-service-systems-facing-overdispersed-demand