# Robots should be seen and not heard…sometimes: Anthropomorphism and AI service robot interactions

> Research article (Psychology and Marketing, 2021) · cited 140× · AI/ML

**Wikidata**: [openalex:W3194729176](https://www.wikidata.org/wiki/openalex:W3194729176)  
**Source**: https://4ort.xyz/entity/robots-should-be-seen-and-not-heard-sometimes-anthropomorphism-and-ai-service-robot-interactions