# Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data

> Research article (Electronic Markets, 2022) · cited 64× · AI/ML

**Wikidata**: [openalex:W4205440326](https://www.wikidata.org/wiki/openalex:W4205440326)  
**Source**: https://4ort.xyz/entity/robots-artificial-intelligence-and-service-automation-raisa-in-hospitality-sentiment-analysis-of-youtube-streaming-data