# Robotics process automation at TECHSERV: An implementation case study

> Research article (Journal of Information Technology Teaching Cases, 2019) · cited 23× · AI/ML

**Wikidata**: [openalex:W2974359172](https://www.wikidata.org/wiki/openalex:W2974359172)  
**Source**: https://4ort.xyz/entity/robotics-process-automation-at-techserv-an-implementation-case-study