# Road towards Lean Six Sigma in service industry: a multi-factor integrated framework

> Research article (Business Process Management Journal, 2016) · cited 96× · AI/ML

**Wikidata**: [openalex:W2394948865](https://www.wikidata.org/wiki/openalex:W2394948865)  
**Source**: https://4ort.xyz/entity/road-towards-lean-six-sigma-in-service-industry-a-multi-factor-integrated-framework