# Revolutionizing services with cutting-edge technologies post major exogenous shocks

> Research article (Service Industries Journal, 2023) · cited 23× · AI/ML

**Wikidata**: [openalex:W4328113980](https://www.wikidata.org/wiki/openalex:W4328113980)  
**Source**: https://4ort.xyz/entity/revolutionizing-services-with-cutting-edge-technologies-post-major-exogenous-shocks