# Revolutionizing generative pre-traineds: Insights and challenges in deploying ChatGPT and generative chatbots for FAQs

> Research article (Expert Systems with Applications, 2024) · cited 73× · AI/ML

**Wikidata**: [openalex:W4391007419](https://www.wikidata.org/wiki/openalex:W4391007419)  
**Source**: https://4ort.xyz/entity/revolutionizing-generative-pre-traineds-insights-and-challenges-in-deploying-chatgpt-and-generative-chatbots-for-faqs
