# Revealing the impact of operational logistics service quality on omni-channel capability

> Research article (Asia Pacific Journal of Marketing and Logistics, 2018) · cited 60× · AI/ML

**Wikidata**: [openalex:W2898861821](https://www.wikidata.org/wiki/openalex:W2898861821)  
**Source**: https://4ort.xyz/entity/revealing-the-impact-of-operational-logistics-service-quality-on-omni-channel-capability