# Retrospective: a cross-sectional test of the effect and conceptualization of service value revisited

> Research article (Journal of Services Marketing, 2016) · cited 34× · AI/ML

**Wikidata**: [openalex:W2377004635](https://www.wikidata.org/wiki/openalex:W2377004635)  
**Source**: https://4ort.xyz/entity/retrospective-a-cross-sectional-test-of-the-effect-and-conceptualization-of-service-value-revisited