# Rethinking Conversation Styles of Chatbots from the Customer Perspective: Relationships between Conversation Styles of Chatbots, Chatbot Acceptance, and Perceived Tie Strength and Perceived Risk

> Research article (International Journal of Human-Computer Interaction, 2024) · cited 28× · AI/ML

**Wikidata**: [openalex:W4391879977](https://www.wikidata.org/wiki/openalex:W4391879977)  
**Source**: https://4ort.xyz/entity/rethinking-conversation-styles-of-chatbots-from-the-customer-perspective-relationships-between-conversation-styles-of-ch