# Research on automatic labeling of imbalanced texts of customer complaints based on text enhancement and layer-by-layer semantic matching

> Research article (Scientific Reports, 2021) · cited 11× · AI/ML

**Wikidata**: [openalex:W3134200545](https://www.wikidata.org/wiki/openalex:W3134200545)  
**Source**: https://4ort.xyz/entity/research-on-automatic-labeling-of-imbalanced-texts-of-customer-complaints-based-on-text-enhancement-and-layer-by-layer-s