# “Render Good for Evil” or “Take an Eye for an Eye”? The Double-Edged Sword of Customer Mistreatment

> Research article (Journal of Business and Psychology, 2022) · cited 16× · AI/ML

**Wikidata**: [openalex:W4285587736](https://www.wikidata.org/wiki/openalex:W4285587736)  
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