# Recipes for achieving customer loyalty: A qualitative comparative analysis of the dimensions of customer experience

> Research article (Journal of Retailing and Consumer Services, 2020) · cited 130× · AI/ML

**Wikidata**: [openalex:W3034254914](https://www.wikidata.org/wiki/openalex:W3034254914)  
**Source**: https://4ort.xyz/entity/recipes-for-achieving-customer-loyalty-a-qualitative-comparative-analysis-of-the-dimensions-of-customer-experience