# Reading Between the Stars: Understanding the Effects of Online Customer Reviews on Product Demand

> Research article (Manufacturing & Service Operations Management, 2021) · cited 36× · AI/ML

**Wikidata**: [openalex:W4225542670](https://www.wikidata.org/wiki/openalex:W4225542670)  
**Source**: https://4ort.xyz/entity/reading-between-the-stars-understanding-the-effects-of-online-customer-reviews-on-product-demand