# Queueing system with server breakdowns and individual customer abandonment

> Research article (Quality Technology & Quantitative Management, 2023) · cited 14× · AI/ML

**Wikidata**: [openalex:W4377823710](https://www.wikidata.org/wiki/openalex:W4377823710)  
**Source**: https://4ort.xyz/entity/queueing-system-with-server-breakdowns-and-individual-customer-abandonment