# Quantifying the influence of customer experience on consumer share-of-category

> Research article (Journal of Retailing and Consumer Services, 2023) · cited 12× · AI/ML

**Wikidata**: [openalex:W4366001232](https://www.wikidata.org/wiki/openalex:W4366001232)  
**Source**: https://4ort.xyz/entity/quantifying-the-influence-of-customer-experience-on-consumer-share-of-category