# Quantifying chatbots’ ability to learn business processes

> Research article (Information Systems, 2023) · cited 40× · AI/ML

**Wikidata**: [openalex:W4316039548](https://www.wikidata.org/wiki/openalex:W4316039548)  
**Source**: https://4ort.xyz/entity/quantifying-chatbots-ability-to-learn-business-processes