# Quality Assessment Methods for Textual Conversational Interfaces: A Multivocal Literature Review

> Research article (Information, 2021) · cited 10× · AI/ML

**Wikidata**: [openalex:W3205880454](https://www.wikidata.org/wiki/openalex:W3205880454)  
**Source**: https://4ort.xyz/entity/quality-assessment-methods-for-textual-conversational-interfaces-a-multivocal-literature-review