# Propension to customer churn in a financial institution: a machine learning approach

> Research article (Neural Computing and Applications, 2022) · cited 93× · AI/ML

**Wikidata**: [openalex:W4220704221](https://www.wikidata.org/wiki/openalex:W4220704221)  
**Source**: https://4ort.xyz/entity/propension-to-customer-churn-in-a-financial-institution-a-machine-learning-approach