# Product design opportunity identification through mining the critical minority of customer online reviews

> Research article (Electronic Commerce Research, 2023) · cited 11× · AI/ML

**Wikidata**: [openalex:W4322494796](https://www.wikidata.org/wiki/openalex:W4322494796)  
**Source**: https://4ort.xyz/entity/product-design-opportunity-identification-through-mining-the-critical-minority-of-customer-online-reviews