# Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution

> Research article (Production and Operations Management, 2019) · cited 26× · AI/ML

**Wikidata**: [openalex:W2966188083](https://www.wikidata.org/wiki/openalex:W2966188083)  
**Source**: https://4ort.xyz/entity/priority-service-pricing-with-heterogeneous-customers-impact-of-delay-cost-distribution