# Prevention of negative online customer reviews: A dynamic and compensation perspective

> Research article (Journal of Hospitality and Tourism Management, 2024) · cited 12× · AI/ML

**Wikidata**: [openalex:W4391831283](https://www.wikidata.org/wiki/openalex:W4391831283)  
**Source**: https://4ort.xyz/entity/prevention-of-negative-online-customer-reviews-a-dynamic-and-compensation-perspective