# Predictive quality model for customer defects

> Research article (The TQM Journal, 2024) · cited 13× · AI/ML

**Wikidata**: [openalex:W4399508853](https://www.wikidata.org/wiki/openalex:W4399508853)  
**Source**: https://4ort.xyz/entity/predictive-quality-model-for-customer-defects