# Predictive model for customer satisfaction analytics in E-commerce sector using machine learning and deep learning

> Research article (International Journal of Information Management Data Insights, 2024) · cited 28× · AI/ML

**Wikidata**: [openalex:W4403173507](https://www.wikidata.org/wiki/openalex:W4403173507)  
**Source**: https://4ort.xyz/entity/predictive-model-for-customer-satisfaction-analytics-in-e-commerce-sector-using-machine-learning-and-deep-learning