# Pooling Queues with Strategic Servers: The Effects of Customer Ownership

> Research article (Operations Research, 2020) · cited 51× · AI/ML

**Wikidata**: [openalex:W3121977120](https://www.wikidata.org/wiki/openalex:W3121977120)  
**Source**: https://4ort.xyz/entity/pooling-queues-with-strategic-servers-the-effects-of-customer-ownership