# Perceived Control and Perceived Risk in Self-service Technology Recovery

> Research article (Journal of Computer Information Systems, 2020) · cited 47× · AI/ML

**Wikidata**: [openalex:W3033733013](https://www.wikidata.org/wiki/openalex:W3033733013)  
**Source**: https://4ort.xyz/entity/perceived-control-and-perceived-risk-in-self-service-technology-recovery