# Patient journey mapping: Current practices, challenges and future opportunities in healthcare

> Research article (Knowledge Management & E-Learning An International Journal, 2020) · cited 79× · AI/ML

**Wikidata**: [openalex:W3147745771](https://www.wikidata.org/wiki/openalex:W3147745771)  
**Source**: https://4ort.xyz/entity/patient-journey-mapping-current-practices-challenges-and-future-opportunities-in-healthcare