# Past, present, and future of anthropomorphism in hospitality & tourism: conceptualization and systematic review

> Research article (Journal of Hospitality Marketing & Management, 2023) · cited 31× · AI/ML

**Wikidata**: [openalex:W4384406043](https://www.wikidata.org/wiki/openalex:W4384406043)  
**Source**: https://4ort.xyz/entity/past-present-and-future-of-anthropomorphism-in-hospitality-amp-tourism-conceptualization-and-systematic-review