# Ordinal Learning for Emotion Recognition in Customer Service Calls

> Research article (ICASSP 2020 - 2020 IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP), 2020) · cited 36× · AI/ML

**Wikidata**: [openalex:W3016153892](https://www.wikidata.org/wiki/openalex:W3016153892)  
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