# Optimizing Customer Retention in the Telecom Industry: A Fuzzy-Based Churn Modeling with Usage Data

> Research article (Electronics, 2024) · cited 15× · AI/ML

**Wikidata**: [openalex:W4391135575](https://www.wikidata.org/wiki/openalex:W4391135575)  
**Source**: https://4ort.xyz/entity/optimizing-customer-retention-in-the-telecom-industry-a-fuzzy-based-churn-modeling-with-usage-data